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Steve Nguyen, PhD
Feb 14, 2011
Creating an Ethical Organizational Culture
[NOTE: This post was updated October 2016] “Having an organizational culture that emphasizes ethical behavior can cut down on misbehavior...
82 views
Steve Nguyen, PhD
Feb 5, 2011
What Happens When Leaders Set High Expectations?
Some of you may have heard that when leaders set high expectations followers rise to meet them. Well, there’s actually a concept called...
9 views
Steve Nguyen, PhD
Jan 14, 2011
Less Talk, More Action-The PAR Technique
In his book, Good Boss, Bad Boss, Robert Sutton talks about a problem many of us see in our workplaces — too much talking and not enough...
67 views
Steve Nguyen, PhD
Nov 26, 2010
The Dangers of Charismatic Leaders
[NOTE: This post was updated December 2022 for freshness & clarity, and to remove and replace broken URL links.] Professor Robert Sutton...
1,022 views
Steve Nguyen, PhD
Nov 5, 2010
Workplace Incivility Causes Mistakes and Even Kills
Research on workplace incivility (for example, emotional abuse or rudeness in the workplace) revealed that if someone is rude to you at...
9 views
Steve Nguyen, PhD
Oct 29, 2010
Customers Hate Rudeness Even When It’s Not Directed at Them
In their research studies, Porath, MacInnis, & Folkes (2010) “demonstrate[d] that witnessing an incident of employee-employee incivility...
5 views
Steve Nguyen, PhD
Sep 30, 2010
Work Stresses, Bad Bosses, and Heart Attacks
“In 2007, nearly 80 million Americans—one out of every three adults—had some type of cardiovascular disease (CVD)…[In fact,] CVD has been...
18 views
Steve Nguyen, PhD
Sep 18, 2010
Busy Work and Fake Work
In “Fake Work” Peterson & Nielson (2009) contend that “much of the hard work people do for their organization does little to link people...
53 views
Steve Nguyen, PhD
Aug 12, 2010
Book Review: Good Boss, Bad Boss
In an email exchange, Professor Robert I. Sutton (author of the highly acclaimed book, “The No Asshole Rule”) asked me if I was...
47 views
Steve Nguyen, PhD
Jul 5, 2010
Job Insecurity and Employee Health
The New York Times ran an article (Luo, 2010) that talked about job loss and adverse impacts on health. What’s most intriguing were the...
3 views
Steve Nguyen, PhD
Jun 11, 2010
Leadership, Southwest Airlines, and Malice in Dallas
Note: If you have trouble viewing the video, you can watch it on YouTube. This is a hilarious video (watch his aerobic workouts) produced...
24 views
Steve Nguyen, PhD
May 6, 2010
3 Primary Goals of People at Work
In “The Enthusiastic Employee” authors Sirota, Mischkind, and Meltzer (2005), working under Sirota Consulting, surveyed 2.5 million...
6 views
Steve Nguyen, PhD
Apr 26, 2010
Gender and Leadership – Does It Matter?
I come across the topic of gender and leadership quite a bit and thought I would share what I found after researching this subject. The...
7 views
Steve Nguyen, PhD
Apr 22, 2010
7 Reasons Why Employees Leave
In “The 7 Hidden Reasons Employees Leave (2005),” Leigh Branham outlined seven reasons why workers quit or leave their jobs: Reason #1:...
39 views
Steve Nguyen, PhD
Apr 9, 2010
Evidence-Based Training: Debunking the Myth of Learning Styles
In “Evidence-Based Training Methods: A Guide for Training Professionals,” Ruth Clark (2010) states that one of the biggest myths...
16 views
Steve Nguyen, PhD
Feb 5, 2010
Implementing Change and Overcoming Resistance
[NOTE: This post was updated November 2016] In “Leading Change,” John Kotter (1996) outlined an 8-Stage Process to Creating Major Change:...
58 views
Steve Nguyen, PhD
Dec 17, 2009
Being Attractive Helps Get You Hired
[NOTE: This post was updated October 2017] When making decisions about whether or not to hire prospective job applicants, interviewers...
14 views
Steve Nguyen, PhD
Dec 13, 2009
People with a Situational Value System
[NOTE: This post was updated December 2023 for freshness & accuracy.] Many years ago, while waiting for a show at a nice hotel in Dallas,...
172 views
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