I thought this might be an interesting case study. I’ve come across many articles where writers (both lay and scholars) have stated that...

There are four types of people who destroy and neutralize a conversation dead in its track. These types can be distinct but often I find...

Whether in my personal or professional life, when I observe myself and others around me, one of the biggest personal and professional...

A writer asked for my thoughts about why it is necessary to fight work stress and how to do it. Here’s my response: Why We Must Combat...

[Note: This post was updated July 2020 for freshness & clarity.] One consistent and recurring theme keeps appearing over and over again...

This post is in response to an article titled “Thou Shalt Not Bully” that was posted on HCOnline, Australia’s online magazine for senior...

Research on workplace incivility (for example, emotional abuse or rudeness in the workplace) revealed that if someone is rude to you at...

In their research studies, Porath, MacInnis, & Folkes (2010) “demonstrate[d] that witnessing an incident of employee-employee incivility...

“In 2007, nearly 80 million Americans—one out of every three adults—had some type of cardiovascular disease (CVD)…[In fact,] CVD has been...

In an email exchange, Professor Robert I. Sutton (author of the highly acclaimed book, “The No Asshole Rule”) asked me if I was...

[NOTE: This post was updated December 2023 for freshness & accuracy.] Many years ago, while waiting for a show at a nice hotel in Dallas,...

Workplace incivility is defined as “the exchange of seemingly inconsequential inconsiderate words and deeds that violate conventional...