Quitting can be a smart decision, and it’s nothing to be ashamed of. In her book Quit: The Power of Knowing When to Walk Away, Annie Duke explores a bias most of us carry: we celebrate those who push through, and we quietly judge, or outright condemn, those who walk away. But Duke argues that quitting a course of action is sometimes the smartest way to win in the long run, whether you’re cutting your losses at the poker table or turning back on a mountain climb so you can try

Whether you provide customer service or contract with a vendor to do it, remember who you contract the work out to (i.e., third party vendor), and what they do or don’t do (good and bad) reflects back on you as the business owner — your products and/or services and your reputation. “. . . just having satisfied customers isn’t good enough anymore. You don’t own those customers. They’re just parked on your doorstep and will be glad to move along when they find something better

Life's toughest, most difficult lessons are actually quite simple! What's more, although some of these life lessons can be extremely painful, long, and taxing, they also turn out to be extremely rewarding and even life-changing! The first life lesson is that your life is your own, and you should never feel pressured to have someone else live their life vicariously through you. The second life lesson is that you can change your life by changing your attitude and perspective